This Privacy Policy (“Policy”) describes how Eyelashdiva (“we”, “us”, or “our”) collects, uses, and protects the personal data of users (“you” or “your”) of our website, located at www.eyelashdiva.com (“Website”), and the associated services we offer, including eyelash services and sales of beauty merchandise. We are committed to protecting your privacy and complying with the PDPA.

1. Collection of Personal Data

We may collect the following types of personal data from you when you use our Website or avail of our services:

• Personal information: This may include your name, email address, phone number, postal address, and other contact details.
• Payment information: If you make a purchase on our Website, we may collect your payment card details, billing address, and other payment-related information.
• Information about your preferences: We may collect information about your preferences, interests, and other details that you provide to us or that we may infer from your use of our Website.
• Usage information: We may collect information about your use of our Website, such as your IP address, browser type, device information, operating system, and other technical information.
• Cookies: We may use cookies and other similar tracking technologies to collect information about your browsing behavior, preferences, and other usage details. You can choose to disable cookies in your browser settings, but this may affect the functionality of our Website.

2. Use of Personal Data

We may use your personal data for the following purposes:

• Providing services: We may use your personal data to provide the services you request from us, such as processing your orders, delivering products, and providing customer support.
• Marketing and communication: We may use your personal data to send you promotional materials, newsletters, updates, and other marketing communications related to our products and services. You may opt out of receiving such communications at any time.
• Improving our services: We may use your personal data to analyze and improve our Website, products, and services, and to conduct research and surveys.
• Compliance with legal obligations: We may use your personal data to comply with our legal and regulatory obligations, such as responding to legal requests, enforcing our terms of service, and protecting our rights and interests.

3. Disclosure of Personal Data

We may disclose your personal data to the following categories of recipients:

• Service providers: We may share your personal data with service providers who assist us in providing our services, such as payment processors, shipping carriers, and IT service providers. These service providers are required to protect your personal data and use it only for the purposes we specify.
• Business partners: We may share your personal data with our business partners, such as suppliers and vendors, for the purpose of fulfilling your orders and providing our services.
• Legal and regulatory authorities: We may disclose your personal data to comply with legal and regulatory requirements, such as responding to subpoenas, court orders, or other legal processes, and cooperating with law enforcement agencies or government authorities.

4. Data Security

We take reasonable measures to protect your personal data from unauthorized access, use, or disclosure. However, please note that no method of data transmission over the internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your personal data.

5. Data Retention

We will retain your personal data for as long as necessary to fulfill the purposes for which it was collected, or as required by law. If you request us to delete your personal data, we will do so within a reasonable time frame, unless we are required to retain it for legal or regulatory purposes.

6. Your Rights

You have certain rights with respect to your personal data, as provided under the PDPA. These rights include:

• Access: You have the right to request access to the personal data we hold about you and obtain a copy of that data.
• Correction: You have the right to request correction of any inaccurate or incomplete personal data we hold about you.
• Withdrawal of consent: If you have provided consent for the collection, use, or disclosure of your personal data, you have the right to withdraw your consent at any time.
• Deletion: You have the right to request deletion of your personal data in certain circumstances, such as when it is no longer necessary for the purposes for which it was collected.
• Objection: You have the right to object to the processing of your personal data in certain circumstances, such as for direct marketing purposes.
• Limitation: You have the right to request limitation of the processing of your personal data in certain circumstances, such as when the accuracy of the data is contested.
• Portability: You have the right to request the transfer of your personal data to another organization in a structured, commonly used, and machine-readable format, in certain circumstances.

7. Third-Party Websites

Our Website may contain links to third-party websites or services that are not operated or controlled by us. This Policy does not apply to such third-party websites or services, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of these third-party websites or services before providing any personal data to them.

8. Updates to the Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our data practices or applicable laws. We will notify you of any material changes to this Policy by posting the updated Policy on our Website or by other means of communication. Your continued use of our Website or services after such changes constitutes your acceptance of the updated Policy.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data, please contact us at qiuleilei1007@gmail.com.

This Privacy Policy was last updated on 17 April 2023.

By using our Website or availing of our services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your personal data as described in this Policy.